Avaya 3000.2 Exam Questions : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000.2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Aug 31, 2026
  • Q&As: 103 Questions and Answers

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Avaya 3000.2 Exam Syllabus Topics:

SectionWeightObjectives
SME Communications Solution Architecture20%- IP Office Platform Overview
  • 1. Deployment models and capacity planning
    • 2. System components and hardware
      - Solution Design Principles
      • 1. Network and telephony requirements
        • 2. Interoperability considerations
          Security and Administration15%- System Management
          • 1. System health checks
            • 2. License management
              - Access Control and Permissions
              • 1. User roles and authentication
                • 2. Network security and firewall settings
                  Maintenance and Troubleshooting35%- System Monitoring and Diagnostics
                  • 1. Performance monitoring and alarms
                    • 2. Log analysis and fault isolation
                      - Backup, Restore & Upgrades
                      • 1. Configuration backup and recovery
                        • 2. Software updates and migration
                          Installation and Configuration30%- Application Configuration
                          • 1. Voice mail and messaging
                            • 2. Mobility and collaboration features
                              - IP Office Setup
                              • 1. System installation and initialization
                                • 2. User, extension, and trunk configuration

                                  Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

                                  Question 1

                                  A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

                                  A. Time of Day Forwarding
                                  B. Time Profile
                                  C. Incoming Call Route Fallback Destination
                                  D. Forward Hunt Group Calls


                                  Question 2

                                  An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

                                  A. get time
                                  B. time server
                                  C. net time
                                  D. time


                                  Question 3

                                  You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

                                  A. Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
                                  B. Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
                                  C. Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.
                                  D. Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.


                                  Question 4

                                  Which two are power options for IP telephones on the IP Office? (Choose two.)

                                  A. Class "B" 24 Volt power supply
                                  B. Power over Ethernet switch conforming to 802.3af standards
                                  C. Class "A" 24 volt power supply
                                  D. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup


                                  Question 5

                                  An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?

                                  A. The phone requires a newer control unit.
                                  B. The firmware requires an upgrade.
                                  C. The phone must be changed from SIP to H.323.
                                  D. The phone's MAC address must registered in IP Office.


                                  Solutions:

                                  Question 1
                                  Answer: B
                                  Question 2
                                  Answer: C
                                  Question 3
                                  Answer: B
                                  Question 4
                                  Answer: B,D
                                  Question 5
                                  Answer: A

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