Facebook 600-101 Exam Questions : Facebook Certified Community Manager

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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

Question 1

A community manager of a tech startup wants to develop new customer acquisition channels. The startup has a Facebook Page and an Instagram account with a combined reach of 80,000.
The chief marketing officer of the startup directs the community manager to research how to launch a podcast. The startup has not previously used podcasts.
Which first step should the community manager take?

A. Analyze the best-performing content across the current social media presence for potential reuse in the podcast.
B. Launch the podcast at the earliest possible time, and promote it exclusively on the Facebook Page.
C. Research all existing podcasts in the industry and find content that has not been produced previously
D. Research and purchase the appropriate tech equipment to record podcasts, and submit expenses to their manager.

Question 2

A well-regarded celebrity community member violates a group rule that does not allow posts that contain political discussion. Post approval is turned on in this group.
This is the first time that this community member has submitted a post and the first time that the community member has violated the guiding principles.
What are two courses of action the community manager can take in this situation to maintain the group's culture? (Choose 2)

A. Adjust the rules to allow political content and generate more group engagement
B. Approve the post and close commenting to prevent political discussion
C. Decline the post with feedback to educate the celebrity on the group policy
D. Treat the celebrity according to the policy of the group
E. Approve the post with a warning to the celebrity

Question 3

A parenting support group of deeply connected people has started growing quickly. The leadership team receives several reports that the group is now too big and discussions frequently stray from the intended topic. To continue to develop the tight bonds the community previously cultivated and to address the concerns of long-standing members, the community manager needs to create new groups that focus on specific topics.
In which two ways can the community manager establish these topically focused groups? (Choose 2)

A. Join similar groups to see what they are discussing and create groups related to those topic
B. Analyze the most popular posts for the last six months and create groups based on those post topics
C. Create a poll to ask members what interests them and what they want these new groups to focus on
D. Launch a few groups, announce them in the current one and begin to create content for those new groups

Question 4

A new member of a parent group asks for advice on how to handle a bullying incident. The member's question has been posted for several hours. No other members have responded.
What is the most effective action to promote discussion and collaboration regarding this topic among parents in this group?

A. Message some relevant members to ask them to comment
B. Recommend external resources about the topic
C. Post a comment tagging other members who can help
D. Repost the question as an announcement

Question 5

A community manager is launching a campaign for Earth Day. The goal is to generate a higher rate of engagement from people outside of the community by inviting an influencer to go live on a Facebook Page.
Which metric should be used to determine if the goal is met?

A. Likes on the video
B. Engagements based on new followers
C. Engagements generated from shares
D. Views on the video

Solutions: