WGU Organizational-Behaviors-and-Leadership Exam Questions : WGU Organizational Behaviors and Leadership (IBC1)

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question 1

Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Choose 1 answer

A. Roughing and compromise
B. Authoritative command and roughing
C. Expansion of resources and confrontation
D. Superordinate goals and altering the structural variables

Question 2

What is a characteristic of cross-functional teams?
Select one.

A. Although team members cross functions they come from the same work area.
B. Team members are from about the same hierarchical level.
C. Team members' votes on decisions are sequenced according to the hierarchy of the function they represent.
D. Team members are from a vertical cross-section of the organization.

Question 3

A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A. Team cooperativeness
B. Team activities
C. Team results being tied to important goals
D. Team members' attitudes

Question 4

What is a positive effect of a cohesive group?
Select one.

A. Bringing heterogeneity to the process
B. Reducing group norm effect
C. Promoting value flexibility
D. Improving group productivity

Question 5

Which option defines organizational culture?
Select one.

A. A system of shared meanings held by members that distinguishes the organization from other organizations
B. Individuals with feelings that are clearly distinguished from the culture of the organization
C. Perceptions that are characterized in words or feelings but not understood or accepted by the organization
D. A biological entity that shows clear relationships to an organization or group of organizations

Solutions: