Nokia SDM_2002001030 Exam Questions : SDM Certification - PS NSOP

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the top 4 ingredients of risk analysis with respect to a subcontractor agreement

A) - Payment terms
-Scope of Work
-Adherence to quality
-Compliance with SLA's and KPI's
B) - Payment terms
-Ability to scale resources and skills
-Adherence to quality
-
Compliance with SLA's and KPI's
C) - Payment terms
-Ability to scale resources and skills
-Liability and insurance
-
Compliance with SLA's and KPI's
D) - Payment terms
-Scope of work
-Liability and insurance
-
Compliance with SLA's and KPI's

2. What is the right timing to review the costs in a subcontractor contract?

A) When the contractor shows a bad performance.
B) When there is a change in the scope.
C) Only when the Customer pushes NSN to reduce costs.
D) Periodically or when Customer asks for price revisions.

3. What is a typical contractual risk?

A) A new handset from a fairly unknown producer was launched by one of our customer what might cause unexpected signalling or non 3GPP conformance.
B) The wording in the annex of the contract is in contradiction with the main body and might be used by the customer to open up the agreement again to renegotiate conditions.
C) The customer might postpone the payment of the issued invoices due to liquidity issues communicated in the press.
D) The only and best technical experts with excellent knowledge about the customer network is on sick leave since few days and might not return for several month.

4. The customer is concerned about NSN Security Management employees having access to its IT network. What is the correct response?

A) Arrange a meeting to agree how reduce access that will satisfy the customer.
B) Inform the customer that the Security Management team must have access if they are to perform their duties as agreed in the contract.
C) Offer to locate the NSN employees at the customer premises so they can be supervised by customer.
D) Meet with the customer and explain the user management, identity management solutions and authentication/authorization mechanisms used.

5. A certain SLA is failing on a regular basis, what actions could be done to resolve this?

A) Use the FM and PM processes to find the root cause of SLA failure, find a solution, implement, test and verify.
B) Discuss with the technical back office and put in a solution to resolve this issue.
C) Use the FM and CM processes to find the root cause of SLA failure, find a solution, implement, test and verify.
D) Discuss with the NOC Manager, find a solution, implement solution and check status.

Solutions: