Microsoft 70-123 Exam Questions : Planning, Implementing and Maintaining a Software Asset Management (SAM) Program

  • Exam Code: 70-123
  • Exam Name: Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
  • Updated: Sep 14, 2026
  • Q&As: 75 Questions and Answers

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Microsoft 70-123 Exam Syllabus Topics:

SectionWeightObjectives
Software Asset Management Fundamentals15-20%- Business Value of SAM
  • 1. Compliance Benefits
  • 2. Risk Mitigation
  • 3. Cost Optimization
- SAM Concepts and Definitions
  • 1. Key SAM Terminology
  • 2. SAM vs. IT Asset Management (ITAM)
  • 3. What is SAM
SAM Tools and Technologies10-15%- Microsoft Assessment and Planning (MAP) Toolkit
  • 1. Reporting Capabilities
  • 2. Discovery and Assessment
- Microsoft System Center
  • 1. Operations Manager
  • 2. Configuration Manager Integration
- Volume Activation Tools
  • 1. Key Management Service (KMS)
  • 2. Multiple Activation Key (MAK)
Maintaining and Optimizing a SAM Program20-25%- Audit and Reconciliation
  • 1. Internal Audit Processes
  • 2. License Reconciliation
  • 3. Vendor Audit Response
- Monitoring and Reporting
  • 1. Dashboard Implementation
  • 2. Cost Optimization Reporting
  • 3. Compliance Reporting
- Continuous Improvement
  • 1. Technology Updates
  • 2. Process Refinement
  • 3. Best Practice Adoption
Implementing a SAM Program25-30%- Training and Communication
  • 1. Admin Training
  • 2. End User Awareness Training
  • 3. Change Management
- Data Collection and Management
  • 1. Discovery Tools
  • 2. License Management Databases
  • 3. Data Quality Assurance
- Deployment Planning
  • 1. Tool Selection and Deployment
  • 2. Migration Strategies
  • 3. Testing and Pilot Programs
- Processes and Procedures
  • 1. Software Request and Approval Workflows
  • 2. Retirement and Uninstall Procedures
  • 3. Onboarding New Software
Planning a SAM Program25-30%- Define Scope and Objectives
  • 1. Goal Setting
  • 2. Scope Definition
  • 3. Key Performance Indicators (KPIs)
- Determine Roles and Responsibilities
  • 1. SAM Team Structure
  • 2. SAM Roles (SAM Manager, Tool Administrator)
  • 3. Executive Sponsorship
- Develop SAM Policies
  • 1. Software Procurement Policies
  • 2. Usage Policies
  • 3. Compliance Policies
- Assess Current State
  • 1. Existing Infrastructure Analysis
  • 2. Stakeholder Identification
  • 3. Gap Analysis

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

Question #1

In the SAM Optimization Model, the "Dynamic" level is reached when:

  • A. All software is moved to the cloud.
  • B. All employees use the same version of Office.
  • C. SAM data is used for strategic business decision-making in real-time.
  • D. The company passes an audit.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

What is the risk of not having a SAM program?

  • A. Wasted budget on unused software.
  • B. All of the above.
  • C. Legal penalties from software audits.
  • D. Increased security vulnerabilities from unpatched software.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

What is the "Minimum Requirement" for a Windows Server Core license?

  • A. There is no minimum.
  • B. 100 cores per server.
  • C. 8 cores per processor and 16 cores per server.
  • D. 1 core per server.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

Which metric is best for measuring the ROI of a SAM program?

  • A. Number of employees trained on Windows.
  • B. Reduction in software spend through license re-harvesting.
  • C. Number of help desk tickets resolved.
  • D. Total number of servers.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

A SAM assessment reveals that 20% of installed software is never used. What action provides the most immediate ROI?

  • A. Buying more storage.
  • B. Upgrading the software to the latest version.
  • C. Training users on how to use that software.
  • D. Initiating a software harvesting process to re-allocate or cancel those licenses.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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