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BlackBerry 10 Support Specialist Sample Questions:

1. From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?

A) Settings > General > Support
B) Settings > Help > Support
C) Help > Support
D) Options > Help > Support

2. What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?

A) WebDesktop
B) BlackBerry Link
C) Device Manager
D) BlackBerry Desktop Manager for BB10

3. What are the encryption options available when adding an IMAP email account?

A) S/MIME, PGP,TrueCrypt
B) AES,3DES
C) 128-Bit TKIP
D) SSL,StartTLS.Off

4. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The device radio is not enabled and provisioned.
B) The NFC radio is not enabled.
C) The mobile network radio is not enabled and account is not provisioned.
D) The airport mode is not enabled.

5. A user who does not have Roaming services would like to get data while travelling at no cost. What service needs to be enabled to access Hot Spots?

A) Wi-Fi
B) International Roaming
C) Cellular connection
D) Bluetooth

Solutions: