Microsoft MB-910 Exam Questions : Microsoft Dynamics 365 Fundamentals (CRM)

  • Exam Code: MB-910
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM)
  • Updated: Sep 18, 2026
  • Q&As: 161 Questions and Answers

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About Microsoft MB-910 Exam braindumps

Practice where it counts: a simulated test environment modeled on the actual exam. The Microsoft Dynamics 365 Fundamentals (CRM) VCE dumps at VCEPrep — 161 practice questions for the MB-910 exam in 2026.

Microsoft MB-910 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Fundamentals (CRM)
Exam Number:MB-910
Real Exam Qty:40-60
Exam Price:$99 USD
Certificate Validity Period:Lifetime
Related Certifications:Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
Exam Duration:60 minutes
Passing Score:700 (out of 1000)
Available Languages:Arabic (Saudi Arabia), Simplified Chinese, English, Traditional Chinese, French, Portuguese (Brazil), Indonesian, German, Korean, Japanese, Spanish, Russian, Italian
Exam Format:Multiple-answer, Scenario-based, Multiple-choice
Recommended Training:Microsoft Learn: Dynamics 365 Fundamentals (CRM) Learning Path
Exam Registration:Pearson VUE
Microsoft Learn
Sample Questions:Free Download MB-910 exam demo
Exam Way:Online proctored or Onsite at authorized test centers
Pre Condition:No prerequisites required
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-910

Microsoft MB-910 Exam Syllabus Topics:

SectionWeightObjectives
Describe Dynamics 365 Customer Insights - Journeys (Marketing)15-20%- Capabilities and use cases
- Marketing forms, pages, and segments
- Email marketing and customer journeys
- Lead generation and qualification
- Integration with Copilot
- Event management features
Explore core capabilities of Dynamics 365 customer engagement apps15-20%- Data management and reporting basics
- Common features and navigation
- Security and access control
- Overview of Copilot in customer engagement
- Integration with Microsoft Power Platform
Describe Dynamics 365 Sales20-25%- Lead and opportunity management processes
- Quote, order, and invoice lifecycle
- Core capabilities and business scenarios
- Sales accelerators and forecasting
- Product catalog, price lists, and unit groups
- Business process flows
Describe Dynamics 365 Field Service15-20%- Core features and scheduling capabilities
- Work order lifecycle and resource management
- Mobile app and offline functionality
- Inventory and asset management
Describe Dynamics 365 Customer Service20-25%- Case management lifecycle
- SLA and routing rules
- Knowledge base and entitlements
- Unified service desk and channels
- Key components and use cases

Microsoft Dynamics 365 Fundamentals (CRM) Exam FAQ — Brand-New Answers

The Microsoft Dynamics 365 Fundamentals (CRM) blueprint spans 5 domains — including Explore core capabilities of Dynamics 365 customer engagement apps (15-20%), Describe Dynamics 365 Customer Insights - Journeys (Marketing) (15-20%), Describe Dynamics 365 Customer Service (20-25%). Work the domains in order of weight; the complete outline above lists every subtopic.

Yes — download the free Microsoft Dynamics 365 Fundamentals (CRM) demo and experience the brand-new learning format before paying. Purchases include 365 days of free updates by email; renew afterward at 50% off.

60 minutes for 40-60 questions. The VCEPrep PC dumps' simulated test environment builds the pacing you need — practice without limits on time or place.

Through the vendor's official registration channels:

The Microsoft Dynamics 365 Fundamentals (CRM) is delivered Online proctored or Onsite at authorized test centers — pick the arrangement that suits you when booking.

The Microsoft Dynamics 365 Fundamentals (CRM) is Microsoft's certification exam for Microsoft Certified: Dynamics 365 Fundamentals (CRM), at the Fundamentals level. It's harder than a driver's license test — but brand-new learning ways make it manageable. Related credentials include Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate, Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

No prerequisites required Eligibility rules change over time, so verify the current requirements on the official page (official MB-910 exam page) before registering.

Yes:

After any course, master the important skills with the 161 practice questions for the Microsoft Dynamics 365 Fundamentals (CRM) — every answer expert-verified.

$99 USD per attempt, 700 (out of 1000) to pass. Retakes cost the full fee, so prepare thoroughly — the 161 practice questions for the MB-910 exam at VCEPrep work as your personal think tank.

Upon successful payment, our system emails the Microsoft Dynamics 365 Fundamentals (CRM) material automatically within about a minute — download the PDF at your convenience right away, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding MB-910 exam within 60 days of purchase, we return all money: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Prefer a swap? Exchange for two equal-value dumps free. No hassle money.

Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions:

Question #1

A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview

Question #2

A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
Monthly bookkeeping services that take four hours
Yearly tax filings with variable hours that are based on a client's needs for one year Reimbursements for unplanned government filing fees You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/basic-quote-lines#billing-types

Question #3

Which three capabilities are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  • A. Event management
  • B. Case management
  • C. Dynamics 365 Connector for Linkedln
  • D. Project quote management
  • E. Qualify leads
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Question #4

You are using Dynamics 365 Field Service inspections.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

Reveal Solution  Discussion  0

Correct Answer:

Question #5

A potential customer delays their decision to commit to a big multi-year contract.
You want to find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?

  • A. Power Virtual Agents
  • B. Market Insights
  • C. Sales Insights
  • D. Customer Service Insights
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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