Salesforce Slack-Dev-201 Exam Questions : Salesforce Certified Slack Developer

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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. A company wants to integrate their customer service platform with Slack so that every time a new customer service ticket is created, the customer support team is notified.
What is the most appropriate Slack feature to use for this integration?

A) Utilize slash commands for support staff to check for new tickets
B) Implement incoming webhooks to automatically post new ticket alerts in a dedicated support channel
C) Create a bot to periodically check for new tickets and post updates
D) Use direct messages to notify individual team members of each new ticket

2. Your team is designing a Slack app for company-wide announcements that need to reach all employees efficiently while minimizing disruption.
What design would be most effective for this purpose?

A) Develop a bot to send individual direct messages to each employee for every announcement
B) Use an external email service to send announcements, with summaries posted in Slack
C) Post announcements in a general company-wide channel where all employees are members
D) Create a modal that pops up for every user when there is a new announcement

3. A marketing team uses Slack for collaboration and wants to automate the process of sharing social media analytics within their workspace.
How can this be best achieved?

A) Manually post social media analytics in a dedicated Slack channel
B) Encourage team members to check the analytics platform individually
C) Use email notifications to share social media analytics with team members
D) Develop a custom Slack app that automatically posts these analytics

4. In the OAuth installation flow for a Slack app, how should you securely redirect users after they have authorized your app?

A) Redirect users back to Slack with the access token appended to the URL
B) Redirect users to a non-HTTPS page on your website with a thank you message
C) Redirect users to a secure HTTPS page on your website that does not expose the access token
D) Send users an email with a link to complete the installation process

5. In which scenario is it most appropriate to limit a Slack app's distribution to a single workspace?

A) When the goal is to test the app in a controlled environment before a wider release
B) To leverage the app's features across multiple organizations for broader market analysis and feedback
C) If the app contains generic functionalities that are applicable to any standard Slack user
D) To ensure the app's compliance with international data security and privacy regulations

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