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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The HR business partner becomes aware of high turnover throughout the organization. It has created so many vacancies that the recruiting team is not able to keep up with filling them. However, the CEO is pleased with the company's sales performance and says the turnover is the nature of the business and the recruiting team needs to work harder to fill the openings. What should the HR business partner do?

A) Review exit interviews to determine the root cause of the retention problem.
B) Focus all efforts of the HR team on filling the open positions.
C) Provide training and development opportunities for employees to improve retention.
D) Outsource recruiting requests that the in-house recruiters are unable to fill.

2. A company aims to reduce occurrences in which employees violate company policy and have to be disciplined. What steps can they take?

A) Create a company culture of open Two-way communication.
B) Takeaway employees, company discounts if violations occur.
C) Monitor employees closely throughout their shifts.
D) Implement strict disciplinary actions as a deterrent.

3. The CHRO wants to make sure the HR team is prepared to fully support the change initiative. What steps can she take to prepare her team?

A) Enroll HR employees in a refresher seminar on employee communications.
B) Delegate one initiative-related responsibility to each member on the team.
C) Ask her team to review job descriptions in preparation for necessary revisions and updates.
D) Identify how the individual HR employees will be affected by the changes.

4. How would you handle this situation?
A new father, who has not exhausted his Family and Medical Leave Act (FMLA) leave for the year, has requested the next 12 Fridays of f to care for his new baby. He cites
"baby bonding time" under the FMLA law and feels that this intermittent leave qualifies. His supervisor has expressed the challenge this will present his department as they usually have a time-sensitive report to submit each Friday.

A) Require that the employee uses vacation time or paid time of f as this would not qualify for FMLA
B) Speak with the supervisor to see if other employees in the department would be able to work overtime on Fridays to cover the absence of this employee. If so, allow the request.
C) Decline the employee,s request as this would clearly present a hardship on his department.
D) Approve the employee,s request as he still has Family and Medical Leave Act (FMLA) leave available.

5. Consider the chart below detailing the number of employees who participated in the training series stratified by organizational function.

Which of the following conclusions would be most appropriate to draw from the available data?

A) The unconscious bias training was most effective among the teams with fewer employees.
B) The loan of thers are the likely root cause of the discriminatory behaviors and sentimentwithin the organization.
C) Current and future DE&I programs and policies will likely benefit from stronger leadershipbuy-in.
D) The strategy used to achieve the accounting specialists, participation rates should beduplicated for underperforming groups.

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