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ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist - Customer Service Management exam:

• ServiceNow Platform Implementation
• ServiceNow Fundamentals
• CMDB Fundamentals
• Get Started with Now Create
• Customer Service Management Implementation
• Customer Service Management Fundamentals

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ServiceNow CIS-CSM日本語 Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-csm-blueprint.pdf

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