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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What can you tell your customer about what is happening in the marketplace?

A) The world is becoming less instrumented and interconnected.
B) The pace of adoption of new technologies is slowing down.
C) The world is becoming more instrumented, interconnected, and intelligent.
D) The world is becoming simpler and focused.

2. Which IBM product delivers a broad set of powerful social capabilities that are tightly integrated?

A) IBM Lotus Protector
B) IBM Tivoli Manager
C) IBM Lotus Symphony
D) IBM Connections

3. What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?

A) Smarter business decisions
B) Deliver new systems
C) Store more data
D) Re-engineer corporate structures

4. Which capability, that was first developed by Lotus Quickr and is shared by IBM Connections, allows for easy integration into other products like Lotus Notes clients?

A) HTML
B) Fileshare
C) Connectors
D) Attachments

5. What is happening to an organization's business network?

A) Delivering on new promised Web 2.0 ideas
B) Related computer systems are only involved
C) Changing from the ground up
D) Creating new sales potentials

Solutions: