Free COBIT-2019 Sample Questions and 100% Cover Real Exam Questions (Updated 189 Questions)
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NEW QUESTION # 103
Which of the following is a guiding principle in the development of COBIT?
- A. COBIT aligns with other related and relevant I&T standards, frameworks and regulations
- B. COBIT includes relevant content from other related I&T standards, frameworks and regulations.
- C. COBIT serves as a comprehensive standalone framework that covers all relevant I&T-related activities.
Answer: A
NEW QUESTION # 104
Within the principles for a governance system, the value generated from the use of I&T reflects:
- A. a balance among benefits, risk and resources.
- B. the ratio of costs versus achieved service levels.
- C. maximized financial benefits to the investment portfolio.
Answer: A
Explanation:
The governance system should also to generate value from the use of I&T. To create value, the enterprise must balance benefits, risk, and resources.
NEW QUESTION # 105
Which COBIT domain of management objectives incorporates managed risk?
- A. Deliver, service and support (DSS)
- B. Align, plan and organize (APO)
- C. Build, acquire and implement (BAI)
Answer: B
Explanation:
Explanation
The Align, Plan and Organize (APO) domain incorporates managed risk as one of its management objectives.
The APO domain covers the activities related to aligning IT strategy with business strategy, planning IT resources and capabilities, organizing IT governance structures and processes, managing IT performance, innovation, risk, quality, human resources, security, information, services, etc. The APO domain consists of 13 management objectives that describe the desired outcomes of these activities.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 106
Which of the following is a CRITICAL requirement when the IT function is strategic and crucial to the success of the business?
- A. Documented IT policies and procedures
- B. High involvement of IT-related roles in organizational structures
- C. Highly capable security-related processes and ensured risk optimization
Answer: A
NEW QUESTION # 107
According to the principles for a governance framework, which of the following is a PRIMARY consideration when addressing new issues within a flexible and open framework?
- A. Identifying related industry standards
- B. Maintaining integrity and consistency
- C. Aligning with internal IT policies and procedures
Answer: B
NEW QUESTION # 108
An enterprise plans to outsource all of its noncore IT operations but wants to ensure the proper level of governance, risk and compliance (GRC) controls. Which of the following governance and management objectives would provide the MOST relevant management practices for the enterprise?
- A. APO09 Managed Service Agreements
- B. APO10 Managed Vendors
- C. AP012 Managed Risk
- D. AP013 Managed Security
Answer: A
Explanation:
Explanation
The management objective APO09 Managed Service Agreements involves ensuring that IT services are delivered in accordance with agreed-upon service levels and costs. This management objective covers the activities of defining, negotiating, establishing, monitoring, reporting, and reviewing service agreements between service providers and service consumers. This management objective is most relevant for an enterprise that plans to outsource all of its noncore IT operations but wants to ensure the proper level of governance, risk and compliance (GRC) controls. By applying this management objective, the enterprise can improve its service governance and management capabilities, ensure alignment of IT services with business strategy and objectives, enhance service performance and outcomes, and increase service consumer satisfaction and value realization. This management objective also involves ensuring that the outsourced IT services comply with the applicable laws, regulations, standards, guidelines, contracts, or agreements that govern the information and technology activities of the enterprise, as well as with the enterprise's policies, procedures, processes, practices, etc. This management objective also involves managing the risks associated with outsourcing IT services such as loss of control, vendor lock-in, quality issues, security breaches, etc.References: : COBIT 2019 Process Reference Guide: Governance and Management Objectives: page
63-65 : COBIT 2019 Implementation Guide: page 49-50
NEW QUESTION # 109
What functional task area is responsible for assessing the potential return on investment (ROI) during future state planning?
- A. Change enablement
- B. Program management
- C. Risk management
- D. Continuous improvement
Answer: B
Explanation:
According to the Official COBIT 2019 Study Manual from Isaca, the Program Management functional task area is responsible for assessing the potential return on investment (ROI) during future state planning. This includes creating a business case, assessing the economic benefits and costs associated with the project, and developing a roadmap for implementation. Program management also involves ensuring that the project is aligned with the organization's strategic goals and objectives, as well as assessing risks and developing mitigation plans.
NEW QUESTION # 110
Which of the following MUST be defined before determining alignment goals?
- A. Stakeholder drivers and needs
- B. External laws and regulations
- C. Governance and management objectives
Answer: C
NEW QUESTION # 111
The enterprise goal titled "Optimization of Business Process Costs" is aligned to which balanced scorecard (BSC) dimension?
- A. Internal
- B. Customer
- C. Growth
Answer: A
Explanation:
Explanation
The enterprise goal titled "Optimization of Business Process Costs" is aligned to the internal dimension of the balanced scorecard (BSC). The internal dimension focuses on the efficiency and effectiveness of the business processes that deliver value to customers and stakeholders. Optimization of business process costs is one of the
17 generic enterprise goals defined by COBIT that supports the internal dimension.12 References: COBIT
2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 112
When reviewing the risk profile of an enterprise during the governance design phase, what MUST be established prior to conducting a high-level risk analysis?
- A. Risk management framework
- B. Enterprise's risk appetite
- C. Risk response strategy
- D. Key risk indicators (KRIs)
Answer: B
Explanation:
Explanation
The risk profile of an enterprise is a design factor that describes how an enterprise identifies, assesses, responds to, monitors, and reports on information and technology risks. The risk profile helps to determine the level of risk appetite and tolerance that an enterprise has for its information and technology activities, as well as the level of control and assurance that is required for its governance framework. When reviewing the risk profile of an enterprise during the governance design phase, one of the prerequisites that must be established prior to conducting a high-level risk analysis is the enterprise's risk appetite. The risk appetite is the amount and type of risk that an enterprise is willing to accept in pursuit of its objectives. The risk appetite provides a basis for defining the risk criteria, thresholds, indicators, and responses that will be used in the risk analysis process. The risk appetite also helps to align the governance framework with the enterprise's strategy and objectives.References: : COBIT 2019 Design Guide, page 41-43 : COBIT 2019 Framework: Introduction and Methodology, page 28-29
NEW QUESTION # 113
Which of the following is MOST important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk?
- A. A risk management framework
- B. A continuity of operations response plan
- C. A managed system of internal controls
Answer: C
NEW QUESTION # 114
Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?
- A. Calculate return on investment (ROI)
- B. Conduct a capabilities assessment
- C. Perform a process risk assessment
Answer: B
NEW QUESTION # 115
It is CRITICAL to perform a due diligence review following which type of event?
- A. Shifts in the market or economy
- B. External consultant assessment
- C. Merger, acquisition, or divestiture
- D. New business strategy or priority
Answer: C
Explanation:
Performing a due diligence review following a merger, acquisition, or divestiture is critical to ensure that the new organizational structure is well-thought out, secure, and compliant with applicable regulations. The review should include an evaluation of the organization's IT assets, processes, and policies to ensure that they are appropriate for the new organization. Additionally, the review should evaluate the IT security and data privacy requirements for the new organization, as well as the potential impact of the change on the organization's IT services.
NEW QUESTION # 116
An enterprise is designing a specific governance system that is using diverse technology deployments with multiple domains of business operations. Which of the following is the expected deliverable when tailoring the COBIT 2019 framework?
- A. Capability levels
- B. Focus area guidance
- C. Enterprise goals
- D. Aligned goals
Answer: B
Explanation:
Explanation
The focus areas are specific governance topics that are relevant for an enterprise based on its context, needs, and objectives. The focus areas provide guidance on how to apply the COBIT 2019 framework to address specific issues or challenges related to information and technology governance. The focus areas also help to tailor the COBIT 2019 framework to suit the enterprise's specific governance system design. Therefore, when an enterprise is designing a specific governance system that is using diverse technology deployments with multiple domains of business operations, the expected deliverable when tailoring the COBIT 2019 framework is the focus area guidance. The focus area guidance will help the enterprise to select and prioritize the relevant focus areas that match its governance needs and objectives, and to customize the COBIT 2019 components such as principles, enablers, goals, processes, practices, etc., according to the focus area requirements12 References: 1: COBIT 2019 Design Guide, page 51-52 2: COBIT 2019 Framework: Introduction and Methodology, page 27-28
NEW QUESTION # 117
In most cases, management of the enterprise is the responsibility of:
- A. the project management office.
- B. the executive management team.
- C. the board of directors.
Answer: A
Explanation:
A strategic (enterprise) PMO (sometimes called the office of strategy management) plays a role in linking the organization's projects to its strategic plans.
NEW QUESTION # 118
Which of the following is a key component of a governance system?
- A. Performance metrics
- B. Processes
- C. Legal and regulatory requirements
Answer: B
NEW QUESTION # 119
Which element of a business case BEST enables senior leadership to assess the future success of the IT governance program?
- A. Qualitative perspective
- B. Quantified benefits
- C. Investment justification
Answer: C
NEW QUESTION # 120
Which of the following is the FINAL action before completing the design of an IT governance system?
- A. Determining a sourcing model
- B. Resolving inherent priority conflicts
- C. Selecting an implementation method
Answer: C
Explanation:
Explanation
Selecting an implementation method is the final action before completing the design of an IT governance system. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. The design of an IT governance system involves several steps or actions that help to customize and tailor the system to the specific needs and context of the enterprise. These steps or actions include defining design factors, defining focus areas, defining current state, defining target state, identifying gaps and improvement opportunities, defining roadmap and priorities, etc. Selecting an implementation method is the final action before completing the design of an IT governance system because it helps to determine how the system will be put into practice, what resources and activities are needed, what challenges and risks are expected, etc.12 References: COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 121
Which of the following MUST be defined before determining alignment goals?
- A. Stakeholder drivers and needs
- B. Governance and management objectives
- C. External laws and regulations
Answer: A
NEW QUESTION # 122
What functional task area is responsible for assessing the potential return on investment (ROI) during future state planning?
- A. Change enablement
- B. Program management
- C. Risk management
- D. Continuous improvement
Answer: B
Explanation:
Explanation
The functional task area that is responsible for assessing the potential return on investment (ROI) during future state planning is program management. According to the COBIT 2019 Implementation Guide, program management is one of the key enablers of IT governance and management, and it includes the processes and practices for planning, executing, monitoring, controlling, and closing IT programs and projects. One of the activities of program management is to conduct a business case analysis for each proposed improvement initiative in the future state plan. This analysis involves estimating the costs, benefits, risks, dependencies, assumptions, constraints, success factors, and ROI of each initiative. The analysis helps to prioritize and justify the initiatives based on their expected value to the enterprise. References: : COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 15 1 :
COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution, page 38
NEW QUESTION # 123
Which of the following is considered good practice with regard to performance management of organizational structures?
- A. Decision rights of the organizational structure are situation-dependent to facilitate escalation processes.
- B. Organizational meeting reports/minutes are available and meaningful to ensure transparency.
- C. The organizational structure is informally established to enable agile change management.
Answer: A
NEW QUESTION # 124
Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
- A. Define high-level improvement targets.
- B. Identify the business and governance drivers.
- C. Assign high-level roles and responsibilities.
- D. Establish urgency for the changes needed.
Answer: B
Explanation:
Explanation
The change enablement tasks are the tasks that involve preparing for managing and sustaining the changes that are required for implementing a governance system for an enterprise using COBIT 2019. The change enablement tasks help to ensure that the changes are aligned with the enterprise's strategy objectives needs expectations etc., that they deliver value and benefits to the enterprise and its stakeholders that they overcome resistance and barriers to change that they create a culture of continuous improvement etc. One of the key change enablement tasks that must be completed during the driver identification phase of an IT initiative is identify the business and governance drivers. The driver identification phase is the first phase of the governance implementation roadmap which involves identifying and analyzing the internal and external factors that trigger or influence the need for designing and implementing a governance system for an enterprise using COBIT 2019. The business drivers are the factors that relate to the enterprise's business strategy objectives performance risks issues opportunities etc., such as market conditions customer demands competitive pressures regulatory requirements etc. The governance drivers are the factors that relate to the enterprise's information and technology governance strategy objectives performance risks issues opportunities etc., such as IT alignment IT value delivery IT risk management IT resource management IT performance measurement etc. By identifying the business and governance drivers during the driver identification phase an enterprise can establish a clear understanding of why it needs to design and implement a governance system using COBIT 2019 what are the expected outcomes benefits value etc., from doing so who are the relevant stakeholders their roles responsibilities requirements expectations etc., how to communicate engage involve them in the change process etc.
NEW QUESTION # 125
Which of the following domains deals with the definition of IT solutions and their integration in business processes?
- A. Build, Acquire and Implement (BAI)
- B. Align, Plan and Organize (APO)
- C. Deliver, Service and Support (DSS)
Answer: A
NEW QUESTION # 126
When defining a governance implementation roadmap. what is the NEXT step after planning the program?
- A. Initiate the
- B. Execute the plan.
- C. Review effectiveness.
- D. Realize benefits.
Answer: B
Explanation:
After planning the implementation roadmap, the next step is to execute the plan. This involves taking the necessary steps to implement and actualize the governance plan. According to Isaca COBIT 2019, this includes tasks such as selecting a program manager, engaging stakeholders, selecting an implementation team, and initiating the program. Additionally, it is important to ensure that the program is properly monitored and that the progress is tracked.
NEW QUESTION # 127
Which of the following is an output of the "what needs to be done" phase?
- A. Detailed business case
- B. Risk response document
- C. High-level program plan
- D. Identified quick wins
Answer: C
Explanation:
Explanation
The high-level program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019.
The high-level program plan provides the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The high-level program plan is an output of the "what needs to be done" phase. The "what needs to be done" phase is the fourth phase of the governance implementation roadmap, which involves defining the target state of information and technology governance in an enterprise that is aligned with its strategy, objectives, and stakeholder needs. This phase also involves identifying the gaps and issues that need to be addressed to achieve the target state, setting the improvement targets and priorities, developing a detailed business case and a high-level program plan for implementing a governance system using COBIT 2019. By developing a high-level program plan as an output of the "what needs to be done" phase, an enterprise can ensure that it has a clear and realistic roadmap for designing and implementing a governance system using COBIT 2019, that it has defined the expected outcomes, benefits, value, etc., from doing so, that it has considered the relevant risks, costs, resources, etc., involved in doing so, that it has obtained stakeholder buy-in and commitment for doing so, etc.References: : COBIT 2019 Implementation Guide: page 39-40 : COBIT 2019 Implementation Guide: page 41-42
NEW QUESTION # 128
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