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IBM Enterprise Storage Technical Support Sample Questions:

1. Which IBM storage offering enables the analytics engine with MicroLatency to more rapidly process data for insight?

A) IBM Spectrum Scale
B) Flexible Storage
C) IBM FlashSystem
D) Real-time Compression

2. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A) Place the order with only 6 modules then perform a MES upgrade.
B) Place the order, then have the installer take apart and reassemble the XIV.
C) Place the order with height and weight reduction delivery.
D) Place the order with just 1 TB drives.

3. Which resource informs a storage specialist if a TDA is mandatory or optional?

A) IBM Pre-sale TDA Checklist
B) Systems Assurance Product Review Guide
C) TDA Discussion Guide
D) IBM Trigger Criteria / Designated Product List

4. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
B) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
C) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.

5. A customer is looking to improve performance in its storage environment. The customer is considering adding SSD drives or a FlashSystem product to the environment.
Which IBM tool will help the customer understand the benefit in performance of these different technologies?

A) Storage Tier Advisor Tool
B) Capacity Magic
C) Disk Magic
D) TPC

Solutions: