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Salesforce Certified Platform User Experience Designer Sample Questions:

1. An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers

A) Understandable
B) Robust
C) Operable
D) Delightful
E) Abundant

2. Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive. CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?

A) Design changes to the site.
B) Design the information architecture.
C) Define the goals of the study.
D) Analyze the results of the study.

3. A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

A) cognitive walkthrough
B) card sorting
C) treetesting
D) User test

4. Which two would be considered responsive design best practices?
Choose 2 answers

A) Utilize pop-up windows.
B) Use separate URLs per device.
C) Specify breakpoint sizes.
D) Minimize page weight.

5. Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding.
Which element could be customized in the Salesforce app to match CK's branding?

A) Background image and focus link color
B) Search bar layout and loading page background
C) Brand color and loading page logo

Solutions: