Salesforce Certified Slack Consultant : Slack-Con-201 Exam Questions

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.
Which response reflects channel strategy best practices?

A) Best practice is for admins to create all project channels for users so there is consistency across departments.
B) Allow users to create and customize their own channels so they have a unique user experience.
C) Organic channel creation is authentic and reflects the way work is done.
D) Admins create a few standard channels with channel prefixes to establish best practices.

2. You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

A) Who are your Slack superusers?
B) Who is responsible for communication and learning decisions?
C) Who leads your IT department?
D) Who is responsible for Slack policies & settings decisions?

3. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Ask users to update their usernames to a standard nomenclature.
B) Ensure users' emails in Slack match SSO.
C) Require users to login with their existing email and password.
D) Make sure all guests are promoted to full members.

4. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Live training
B) Videos
C) Documentation
D) Leadership Ask Me Anything (AMA) Session
E) Customer story

5. After a grid migration, what is one data point that remains at the workspace level?

A) Files
B) Custom emojis
C) Custom profile fields
D) User groups

Solutions: