SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C_PXSUP_90 Exam Questions

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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. What are the main steps when you accept a priority 1 message? (Choose two)

A) Clarify the issue by phone to avoid additional effort in processing the message.
B) Call the customer within the Initial Reaction Time (IRT).
C) Document every activity in the message.
D) Call the customer if you leave for the weekend, indicating that you will proceed with processing the message on Monday.

2. Which of the following transactions allows you to find out whether a particular ABAP program (for example, RMMMPERI or Z_DELETE_ALL_FI_DATA) has been executed at a certain time in the past? (Choose two)

A) ST03N (Workload analysis)
B) ST03 (Workload analysis)
C) SM66 (Systemwide Workprocess overview)
D) SM50 (Workprocess overview)

3. What can you analyze with an SQL trace? (Choose two)

A) All statements in an ABAP program that update a database table.
B) All READ statements in an ABAP program that access internal tables.
C) All SELECT statements in an ABAP program that lead to a database access.
D) All SELECT statements in an ABAP program that lead to a buffer access.

4. What does Mission-Critical Support within Enterprise Support mean? (Choose two)

A) 7 x 24 root cause analysis
B) Ramp-up support
C) Robust Service Level Agreements (SLA)
D) SAP system backup

5. Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)

A) Only a customer can create a message.
B) The message processor has to call SE80.
C) Call transaction CRMD_ORDER.
D) Within the transaction for message processing.

Solutions: