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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Regarding the 4 types of customer buying groups, which has the least influence over making the purchase decision?

A) A team of IT and Customer-facing groups
B) Primarily Executive Office
C) Primarily Customer-Facing Group
D) Primarily IT

2. Which of the following is NOT a concern facing Healthcare companies that WebSphere Portal can assist with?

A) Timely compensation from government health agencies
B) Integrated information about the care and medication that members are receiving
C) Retain the loyalty of members by improving customer experiences
D) Improvements in speed, accuracy, personalization of members experience

3. The NOW offerings are ________________.

A) a volume discount offering for IBM's top resellers
B) a fee-based offering to our Partners
C) for installation of IBM WebSphere Portal Extend only
D) a solution-selling tool with a combination of product, templates andservices

4. What is another key value selling feature of WebSphere Portal?

A) It has the lowest initial purchase price.
B) It has the ability to display graphics.
C) It canbe programmed with a variety of user interfaces and take many forms to meet the users needs.
D) It is the simplest to install.

5. What is a general definition of an IBM WebSphere Portal Industry Template?

A) It is an introductory-priced services engagement
B) It is the fullest featured offering of WebSphere Portal
C) It is a downloadable PDF document
D) It is a website-in-a-box

Solutions: