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SAP Certified - SAP Field Service Management Sample Questions:

1. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.

A) SAP Signavio
B) SAP LeanIX
C) SAP Marketing Cloud
D) BTP Build Apps

2. What updated requirements are included in the RISE Competency Framework?
There are two correct answers.

A) Support Accreditation
B) Project-level professional certification
C) Marketing strategy certification
D) Mandatory annual reviews

3. What are example use cases for autoscheduling?
There are two correct answers.

A) Suggest a matching technician for a single job
B) Automatic scheduling of new jobs
C) Suggest a suitable time for a technician's visit
D) Periodic re-optimization

4. What characteristic is true with regards to autoscheduling?
Choose the correct answer.

A) Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
B) Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher

5. RISE with SAP Methodology facilitates the transition to the SAP Business Suite by focusing on which areas?
There are two correct answers.

A) Marketing channels
B) Employee satisfaction
C) Tools
D) Customer service protocols
E) Processes

Solutions: