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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Positioning & Competitive Differentiation | 20% | - Value proposition and customer pain points - Financing and acquisition options - Compare against competitor solutions - Technical and delivery assessment process |
| Topic 2: Customer Needs Analysis & Solution Design | 30% | - Capacity planning and performance considerations - TCO and ROI analysis - Match workloads to storage architectures - Assess business and technical requirements |
| Topic 3: Product Features, Benefits & Use Cases | 25% | - High availability and replication options - Integration with cloud and hybrid environments - Data reduction technologies - Functionality and differentiation of key products |
| Topic 4: IBM Storage Portfolio and Solutions Overview | 25% | - Enterprise disk systems (DS8000, Storwize, XIV) - Data protection and continuity offerings - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Tape and archive solutions |
1. A new customer to the TS3500 wants to know if the TS3500 they recently purchased has a three-year 9x5 warranty.
What is the correct answer to give the customer?
A) Three years, 9x5 is the standard warranty.
B) One year, 9x5 is the standard warranty.
C) One year, 7x24 is the standard warranty.
D) Three years, 7x24 is the standard warranty.
2. A customer plans to replace its storage infrastructure which supports Oracle databases and a server farm based on VMware by a storage grid architecture. A business partner sales specialist proposes two XIV Storage Systems with 486 TB of usable capacity and implementation services.
Which IBM storage approach should be used to migrate the applications' data at lowest cost?
A) Utilize SVC as a migration tool
B) Use the native migration facility
C) Migrate the data using IBM Lab Services
D) Use host resources to migrate the data using LVM
3. As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A) Does storage virtualization use IBM Spectrum Virtualize?
B) Does storage management use IBM Spectrum Control?
C) What kind of data will the customer store in an information lifecycle appliance?
D) What are the RPO and RTO objectives for each application?
4. While on the golf course, how should a sales person find information about power requirements for the DS8870?
A) IBM DSSeries Portal
B) Quick Reference for IBM System Storage
C) eConfig
D) Redbook
5. What are two important client requirements in reference to storage infrastructure regarding Cloud, Analytics, Mobile, Social, and Security (CAMSS) workloads? (Choose two.)
A) Controlled data growth
B) Massive scale and rapid pace
C) Simplified infrastructure
D) Provide business insights
E) Data elasticity
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,D |
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