HP Selling HP Printing Hardware 2020 : HP2-I17 Exam Questions

  • Exam Code: HP2-I17
  • Exam Name: Selling HP Printing Hardware 2020
  • Updated: Aug 20, 2026
  • Q&As: 30 Questions and Answers

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HP HP2-I17 Exam Syllabus Topics:

SectionWeightObjectives
Print Security10%- Device and document security
  • 1. Firmware and threat protection
    • 2. Secure printing workflows
      Competitive Positioning15%- HP value differentiation
      • 1. Selling advantages and use cases
        • 2. Comparison with competitor offerings
          Managed Print Services and Solutions15%- Enterprise print management
          • 1. Cost optimization strategies
            • 2. Fleet management solutions
              HP Printing Technologies25%- Core printing technologies
              • 1. PageWide technology overview
                • 2. LaserJet technology fundamentals
                  HP Printing Portfolio Overview20%- Printer categories and segmentation
                  • 1. Laser printing solutions
                    • 2. Inkjet printing solutions
                      Customer Needs and Sales Scenarios15%- Solution-based selling
                      • 1. Identifying customer requirements
                        • 2. Matching products to business needs

                          HP Selling HP Printing Hardware 2020 Sample Questions:

                          1. You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?

                          A) HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
                          B) HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
                          C) HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.
                          D) HP PageWide Pro is an intuitive printer that can be used without help or additional training.


                          2. You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)

                          A) Is cost or performance more important when deciding to repair or replace old equipment?
                          B) Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
                          C) How do you manage the deployment and configuration of your printers?
                          D) Do you currently have a sustainabitity policy in place and can you meet your goals?


                          3. How does HP help companies automatically detect, stop, and recover from cyberattacks?

                          A) HP offers a combination of printer security features including hardware root of trust and Active Scan device authentication.
                          B) HP LaserJets use multifactor authentication to prevent unauthorized user access.
                          C) HP printing devices offer embedded security features such as network intrusion detectors and vulnerability scanners.
                          D) HP JetAdvantage Insights protects documents by encrypting data stored in cloud-based applications.


                          Solutions:

                          Question # 1
                          Answer: D
                          Question # 2
                          Answer: B,C
                          Question # 3
                          Answer: A

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