HP Selling HP Business Service Management Solutions : HP2-N49 Exam Questions

  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Oct 04, 2026
  • Q&As: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Software and IT Management Portfolio- Integration with enterprise IT environments
  • 1. Cloud and on-prem integration concepts
    • 2. Hybrid IT environments
      - HP IT Service Management solutions
      • 1. Incident and performance management
        • 2. Service monitoring and analytics
          Topic 2: HP Business Service Management Solutions Overview- HP Business Service Management (BSM) value proposition
          • 1. Business-aligned IT management
            • 2. IT service monitoring concepts
              - HP BSM solution positioning and sales approach
              • 1. Solution mapping to business outcomes
                • 2. Customer pain points identification
                  Topic 3: Sales and Customer Engagement Skills- Consultative selling methodology
                  • 1. Value-based selling techniques
                    • 2. Discovery of business requirements
                      - Competitive positioning
                      • 1. Differentiating HP BSM solutions
                        • 2. Handling objections in enterprise sales

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          Question #1

                          With which HP APM persona should a salesperson discuss centralizing application monitoring around a common toolset?

                          • A. director of performance testing
                          • B. director of service management
                          • C. director of mobile applications
                          • D. director of applications support
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Question #2

                          Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

                          • A. an inability to manage data storage/optimization
                          • B. a requirement to release applications into production more rapidly
                          • C. an inability to perform mobile application monitoring
                          • D. a requirement to reduce OpEx costs
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Question #3

                          HOTSPOT
                          HP SaaS solutions can help budget challenged customers with three robust offerings in the HP APM space Match the offering to its capability.

                          Reveal Solution  Discussion  0

                          Correct Answer:

                          Question #4

                          With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

                          • A. director of performance testing
                          • B. director of service management
                          • C. director of mobile applications
                          • D. director of distributed systems
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Question #5

                          What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)

                          • A. log operation analytics
                          • B. cloud/virtualization/mobility
                          • C. multiple network monitors
                          • D. reduced IT budgets
                          • E. storage availability
                          • F. distributed applications
                          Reveal Solution  Discussion  0

                          Correct Answer: B,C,F  🗳️

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