HP Delta - Selling HP Printing and Personal Systems Hardware : HP5-B04D Exam Questions

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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. In an HP study it was shown that IT support staff can reduce the hours spent working on print drivers by as much as 50% and achieve what decrease in manpower to integrate printers?

A) 55%
B) 75%
C) 95%
D) 35%

2. Within a company, what does a typical user want from a mobile device7 (Select two.)

A) sleek and thin design
B) easy deployment
C) cheap purchasing price
D) easy to centrally manage
E) latest technology
F) global availability

3. What is a benefit of business value selling?

A) It ensures customers are able to realistically compare product features and advantages and determine the best solution for their organization.
B) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
C) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
D) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.

4. What is the security risk associated with printing from a mobile device away from the office?

A) Employees may expose company data sent over unsecured networks or leave printouts uncollected.
B) Malicious users could change imaging and printing device settings from an unsecured control panel.
C) Imaging and printing devices may store files on internal drives or hard disks.
D) Malicious users could disable a printing device from an unsecured control panel.

5. How has HP managed to ship more laser printers than any other competitor'?

A) because HP sells the cheapest printers in the market
B) because of the introduction of color printing in 2013
C) because HP addresses the customer's needs
D) because HP is the only company that offers an MFP printer

Solutions: